Privacy Policy

This Website provides information about PM Dragonfly general business, software, products, or services. If you have any questions about PM Dragonfly collection of your data please contact us on info@pmdragonfly.com

Introduction

Any data collected through pmdragonfly.co.uk Website (the “Website”) including Personal Data, will only be used when you register, request information or a response from PM Dragonfly to better understand your needs for further sales and marketing opportunities. Once collected, Personal Data will not be used for a different incompatible purpose without your consent. PM Dragonfly Ltd (14111108) Front Suite, First Floor, 131 High Street, Teddington, United Kingdom, TW11 8HH, is regarded as the Data Controller.

We take the protection of data privacy very seriously. All Personal Data collected through the Website application will be treated as strictly confidential and will only be used as set out in this Privacy Policy. The applicable data protection laws shall be respected in full. Therefore, please read this Privacy Policy thoroughly. If you disagree with the way Personal Data will be used, please do not use this Website or provide your Personal Data through the Website.

Purpose of data collection

The main purposes of collecting Personal Data through the Website is for marketing and sales reasons. Furthermore, your Personal Data can be used for analytics purposes, such as analysing traffic on the Website.

Separately we collect Personal Data for Website security and maintenance.

What Personal Data do we collect and process?

Personal Data means any information relating to an identified or identifiable natural person (i.e. living individual).

We collect the following Personal Data through the Website:

We collect the following Personal Data from you: your name, your email and your reason for contacting us.
Browsing Information: We additionally collect limited Personal Data connected with your use of the Website e.g. IP address, browser type, operating system, referring domains and exit links.

What legal ground(s) do we rely on?

Where Personal Data is provided by you through the Website, we will obtain your explicit consent. Please note that you can withdraw or revoke your consent to our use of your Personal Data at any time. You always have a choice concerning whether or not you provide Personal Data.

The use of the Personal Data is further necessary for the purposes of PM Dragonfly legitimate interest in improving our services, so we can better understand your needs and expectations and therefore improve our services to you; to prevent fraud and to ensure that the use of our web services is complete and without fraudulent behavior; to ensure the security of our services and to ensure that our offerings are technically secure and functioning properly;

With whom do we share Personal Data?

We will share your Personal Data with employees of PM Dragonfly, including Sales, Marketing, IT and Operations Teams in order to provide you with the required service. We will not disclose your Personal Data to anyone else under any circumstances except as otherwise stated in this Privacy Policy, to successors in title to our business, to establish, exercise or defend our rights, or where required by law.

Who is processing the Personal Data?

Employees of PM Dragonfly (from Sales, Marketing, IT and Operations) are processing your data. Any processing of your Personal Data by these employees is in accordance with our instructions.

If the services of third parties for the technical maintenance, administration or processing of data are required, the Personal Data will be accessed by these parties only to the extent that is required to ensure a smooth and secure technical handling of the Website and in compliance with applicable law, including with respect to data confidentiality, privacy and security.

Your rights regarding your Personal Data

You may exercise the following legal rights regarding any Personal Data that we hold about you.

The right of access
The right to rectification

The right to erasure

The right to object

The right to restrict processing

The right to data portability

The right to withdraw your consent to the processing of your Personal Data at any time

The right to give instructions on the handling of your Personal Data after your death.
Please contact info@pmdragonfly.com if you want to make use of any of your above mentioned legal rights.

If you think that we are not compliant with the principles set out in this Privacy Policy, if you are unsatisfied with the way we process your Personal Data or if your request has been rejected, you may also lodge a formal complaint with your local competent data protection authority. Your Personal Data will be stored in accordance with our applicable data retention requirements and corporate policies. The retention period of your Personal Data varies depending on the type of your Personal Data and the purposes of processing it.

Viewing, Editing, Updating or Deletion of your Personal Data:

Please contact info@pmdragonfly.com if you want to see any Personal Data stored about you in our records. We will honour your legal right to view your Personal Data in accordance with applicable privacy law. If you think that any of the Personal Data collected through the Website is incorrect, confusing or incomplete, please contact info@pmdragonfly.com You may also ask us to erase, restrict or port your Personal Data and you may tell us if you object to our use of your Personal Data. Personal Data will be stored by us in accordance with our applicable data retention requirements and corporate policies.

Data Security

We use a variety of methods, such as firewalls, intrusion detection software and manual security procedures, to secure your data against loss or damage and to help protect the accuracy and security of Personal Data and to prevent unauthorized access or improper use. If you think that the Website or any Personal Data is not secure or that there has been unauthorized access to the Website or your Personal Data, please contact info@pmdragonfly.com immediately.

Confidentiality

Please note that we treat Personal Data as strictly confidential.

Data Transfers

Your Personal Data may be transferred to the US which is not considered to have the same level of data protection as in the EU. However, we ensure all data transfers comply with applicable legal requirements. Should you wish to know more about how data is protected or wish to request a copy of the contractual protections please contact info@pmdragonfly.com.

Notification of changes

Should we wish to change this Privacy Policy, if you have already provided Personal Data through this Website, we will contact you to inform you of the new Privacy Policy and, in some circumstances, we may need to obtain your consent to the changes. In other circumstances, any such changes to this Privacy Policy will be promptly communicated on this page and you should check back to see whether there are any changes. Continued use of the Website after a change in the Privacy Policy indicates your acknowledgement and acceptance of the use of Personal Data in accordance with the amended Privacy Policy.

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Further Information

For further information on PM Dragonfly please visit our Website www.pmdragonfly.com

If you consider that we are not complying with this Privacy Policy or if you have any questions in relation to this Privacy Policy, please contact info@pmdragonfly.com. You may also lodge a formal complaint with your competent data protection authority.

Created: 27 September 2022